What is glimble in business?

Glimble in business offers a solution consisting of an app, a card and an online portal. Together, these three components give users complete freedom in their choice of mobility. Employees receive a "key" that provides access to a wide range of mobility modes and services.

What are the benefits of glimble in business?

With glimble in business, you travel carefree door-to-door with a mode of transportation of your choice. Glimble offers a wide choice of transportation services. And these options are constantly being expanded.

What features does the glimble app offer?

With the glimble app, you plan, book and pay for all transportation options. From public transport to your own bike and from shared scooter to cab. This gives employees true freedom of choice to travel flexibly from door to door.

How do I log into the My glimble environment?

If you have a glimble in business account, then you have access to a personal environment at . Here you arrange all your travel and administration related matters in one place. You will also find practical information about your usage and mobility options. You log in with the e-mail address with which you are known to us and your chosen password.

How do I change my password?

Forgot your password? No problem, we'll help you get started.

How do I change my personal information?

Want to change your information? Then contact the .

Can I purchase tickets fast for a trip I have already taken once before?

In the app, click on 'recent tickets' and buy tickets for the same lines as your previously planned trip.

Glimble is a travel app that you can use throughout The Netherlands and in parts of Italy. You can plan your trip and book tickets as well. Plan your trip in the app and glimble will show you all available travel options. Combine different modes of transport and service providers. Choose the cleanest, fastest, or cheapest way to travel. Buy your ticket easily with glimble. If you are travelling for business, glimble will invoice your employer at a later date. There is no longer any need to pay in advance or claim travel expenses.

How does glimble protect my data?

Glimble is committed to protecting your personal data. You can find our here. Your employer can see the business and commute trips you make with glimble. Any personal trips you make with glimble remain private. You pay for these trips yourself. They cannot be viewed by your employer.

Which trips are visible for my employer?

Your employer can see all business and commute trips you make with glimble. Any personal trips you make with glimble, which you pay for yourself, remain private. However, our Customer Service team can see all the tickets you book so they can answer your questions.

As an employee, do I have insight into my travel budget?

In the glimble app, employees can easily see how high their travel budget is for commuting, business and possibly private travel. Each month the new budget becomes visible.

I don’t use glimble for personal travel. Do I still need to link a payment method to the app?

No. In that case, it is not necessary. You can simply link glimble to your glimble in business account and just use it for business travel. However, please note that to use shared transport, you will need to link a personal payment method to your account. Then if the cost of shared transport exceeds your business travel allowance, the difference can be charged to your payment method.

How do I indicate in the app that I am travelling for business?

Plan your trip and click 'Buy' to buy your ticket. Select 'Business Budget' then select 'Purchase'.

Why do I have to authorise glimble to collect a payment of € 0.01?

To create a link with our systems, it is necessary for us to collect a one-off payment of €0.01 from your payment method. This is only necessary if you want to also use glimble for personal travel or if you want to use shared transport for business travel.

Can I plan and pay for a private trip with glimble?

Yes, you can. You plan your trip as usual and choose 'Private.' under budget. Then you can choose from several payment options to pay for your ticket.

My glimble in business account has been blocked. What should I do?

If your glimble in business account has been blocked, please contact our . Describe the problem you are experiencing as clearly as possible. If, for example, there is an error message, take a screenshot and note the date and time.

How do I receive and activate my glimble in business mobility card for use?

You will receive your glimble in business mobility card by mail at the address you provided during registration. After receiving it, you still need to activate the card. You do this in 3 steps.

How do I activate my glimble in business mobility card?

Activate your glimble in business mobility card by creating an account, activating the travel products and picking them up at an OV service point if necessary.

What is the difference between the glimble in business mobility card and the glimble app?

The glimble app only provides access to public transportation and not the additional services you may have available to you through your employer.

How do I know which mobility services I can use?

You can see in the portal which mobility services are available to you. Click on the "My Data" button and see under "Products" which mobility services are available or can still be activated.

Do I need to load balance on my mobility card?

No, that is not necessary. We strongly advise against adding balance to the card yourself. This is because with the glimble in business mobility card you travel on balance, where we make sure there is always sufficient balance on your card. Self-added balance we unfortunately cannot refund.

What should I do if I forget to check out?

Did you forget to check out? Then you still have 6 hours after checking in to check out at an NS post or gate, but make sure you do so on the check-out side of the gate. If you do not manage to check out in time, you can easily request a refund for unchecked rides on bus, train, streetcar or metro via the website .

What should I do if my mobility card does not work due to damage or malfunction?

If your card stops working because of damage or a malfunction, please as soon as possible. We will be happy to help you.

How do I retrieve my PIN?

The PIN you entered during registration is permanent and cannot be changed. If you have forgotten your PIN, you can easily retrieve it by following these steps.

How can I change my address?

If your address has changed, you can make the change over the phone by calling .

My mobility card has been stolen or lost: now what?

If you have lost your card or suspect that it has been stolen, please immediately to block the card. Once the card is blocked, it can no longer be used or reactivated. You will receive a new card from us within five business days.

How is the privacy of my employees protected?

Your employees can view the full details of all personal and work journeys they make with the glimble app. As their employer, you can only see the costs of the work journeys they make. My glimble for business provides a combined overview of the modes of transport used by your workforce and allows you to determine if, for example, sustainability targets are being met. This protects the privacy of your employees.

How does the glimble app work for employees?

With the glimble app it is possible to plan, book and pay for all transport options. From public transport to your own bike and from shared scooter to cab. This gives employees true freedom of choice to travel flexibly from door to door.

How does the dashboard in My glimble in business work?

The My glimble in business dashboard gives employers insight into costs, trips and CO-2 emissions of all employees. Filter this data in different ways to get the desired insights.

How do I set the travel budget in My glimble in business?

In My glimble in business, you as an employer determine which travel budget is set per category (business, commuting and private). If no travel budget is set then there is no budget available in the relevant category. Read more to see where in My glimble in business you can set this.

What are the benefits to me as an employer?

With glimble, you easily keep track of your employees' travel movements. In the employer portal My glimble in business you can easily indicate which transport options your organization wants to offer employees. The portal also provides insight into all trips made, the total travel costs and the CO2 emissions of the trips made.

In what languages is My glimble in business available?

My glimble in business is available in Dutch and in English.

How does my employee create an account?

The employee can download the glimble app from the Play Store or Apple Appstore. In the app, the employee creates an account preferably with a private email address and private phone number. This way, the employee can take the glimble account with him when changing employers.

Does the glimble app record rides made?

All business and commuting trips are transparent in My glimble Business. Does your employer also reimburse private trips? Then these are also visible. If you do not reimburse these, as an employer you have no insight into the private trips made and their costs.

What does it cost to use glimble?

As an employer you decide which travel options you want to make available to your employees. You can pay all journeys at the end of each month. Our mobility coaches will help find a solution tailored to your needs. Please to discuss the possibilities.

Which (shared mobility) operators have already partnered with glimble?

Almost all public transport operators have already partnered with glimble. Several car and bike share schemes have also joined our platform. The list will continue to grow as we add other car, bike and scooter share operators, making it even easier for your employees to get from A to B. .

I want to set up a business account for my employees, is that possible?

Yes, you can take out a . With glimble, you easily steer for sustainable travel and encourage sharing travel. You have insight into all total travel costs and your employees arrange all trips in one app.

Glimble in business

Do you have questions about glimble in business? Check out the frequently asked questions below. If your question is not listed, please contact us.

General

View the most frequently asked questions about glimble in business

Glimble app

View the most frequently asked questions about the glimble app and glimble in business

Mobility card

View the most frequently asked questions about the glimble in business mobility card

For employers

See the most frequently asked questions for employers about glimble in business

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